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Terms and Conditions

Type of website: Ecommerce
Effective date: 1st day of January, 2024

These terms and conditions (the "Terms and Conditions") govern the use of (the "Site"). This Site is owned and operated by Robyn Darling. This Site is an ecommerce website. By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.



Intellectual Property

All content published and made available on our Site is the property of Robyn Darling and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to: 

  • Harass or mistreat other users of our Site; 

  • Violate the rights of other users of our Site; 

  • Violate the intellectual property rights of the Site owners or any third party to the Site; 

  • Hack into the account of another user of the Site;

  •  Act in any way that could be considered fraudulent; or 

  • Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.


When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.


We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods and Services

These Terms and Conditions govern the sale of goods and services available on our Site. The following goods are available on our Site:

  • Whole Cakes; 

  • Cake Slices;

  • Cupcakes;

  • Cookies;

  • Scones; and

  • Other Specialty Baked Goods.

The following services are available on our Site:

  • Custom Cakes.

  • Custom Cupcakes.

The services will be paid for in two installments: 

  • A deposit valued at 50% of the services quoted is due when the services are ordered.

  • The remaining balance is due three days before the service delivery date. 

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide.


You agree to purchase goods and services from our Site at your own risk. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund. 


We accept the following payment methods on our Site: 


  • Credit Card; 

  • PayPal; 

  • Google Pay; and

  • Apple Pay.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Pick-up and Delivery

When you purchase goods from our Site, the goods will be available for pick-up or delivered through one of the following methods: 



  • Free pick up at #6-1701 Douglas Street, Victoria, BC V8W 0C1 (inside Victoria Public Market at The Hudson).


  • Standard delivery by Darling Cake Co. Delivery occurs on the designated date associated with your order. 

Delivery times may vary due to unforseen circumstances. You will be required to pay delivery charges in addition to the price for the goods and services you purchase. You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods or services to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Consumer Protection Law

Where the Business Practice and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

Robyn Darling and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.


Except where prohibited by law, by using this Site you indemnify and hold harmless Robyn Darling and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Province of British Columbia.

Dispute Resolution

Subject to any exceptions specified in these Terms and Conditions, if you and Robyn Darling are unable to resolve any dispute through informal discussion, then you and Robyn Darling agree to submit the issue before a mediator. The decision of the mediator will not be binding. Any mediator must be a neutral party acceptable to both you and Robyn Darling. Notwithstanding any other provision in these Terms and Conditions, you and Robyn Darling agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.


If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:


(778) 700-6710

421-2829 Peatt Road, Langford, BC, V9B 3V5

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